Loren | Canada

10

16/10/2017

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10

LOVELIEST TIME

Hi, i was only at the hotel for a short time, but found it to be absolutely perfect for my needs, wonderfully located, comfortable, and adorable. everyone working there was so helpful and friendly. will definitely be back.

Lisaq | United States

9.8

23/09/2017

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10
• Breakfast 9

LISA KELLY

Thank you for a wonderful vacation .

Mark | United States

9.5

11/09/2017

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 8
• Location 10
• Hotel facilities 9
• Breakfast 10

A FRIENDLY AND ATTENTIVE STAFF IN APPEALING MARLYBONE

An old hotel showing its age, run by a thoughtful staff committed to guest service. relaxing and welcoming, at a competitive price.

Alexander | Russian Federation

10

04/09/2017

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10
• Breakfast 10

MR ZAVARUEV

Thank you so much

Warren Glenn | New Zealand

8.2

27/06/2017

Average mark out of 10

• Cleaning 8
• Personal care 8
• Room comforts 8
• Location 8
• Hotel facilities 8
• Breakfast 9

DR WARREN G BRYSON

A very good hotel to stay in. friendly helpful staff. i will be very happy to stay again.

Alan | United Kingdom

10

10/05/2017

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10
• Breakfast 10

.

,

Wegner | Germany

10

10/02/2017

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10
• Breakfast 10

ALL OK.

My english is not sooo good. we stay for 3 days, all is ok and better. we like la place.

Michelle | Netherlands

10

16/12/2016

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10
• Breakfast 10

MS MICHELLE KINSEY

All of the staff were very friendly and very helpful.

Mr | United Kingdom

8.3

03/12/2016

Average mark out of 10

• Cleaning 8
• Personal care 10
• Room comforts 8
• Location 8
• Hotel facilities 8
• Breakfast 8

COMMENTS BELOW

Not criticisms, but could be helpful to you for room 204:-1 - fan in bathroom not working very well.2 - table light faulty.3 - curtains not at all easy to draw.

Matthew | Netherlands

9.3

17/07/2016

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 8
• Location 10
• Hotel facilities 8
• Breakfast 10

A LOVELY STAY AS ALWAYS

I have stayed in countless hotels in london and this is still my favorite. they key thing for me is that at no point do i ever feel like i am being processed through a customer service system by robotic staff. it is a personal and laid back hotel in which i can chat to the staff or be completely left alone if i want to be.your can open the windows to let fresh air in, i cant believe that i list this as a positive thing but in so many hotels now the windows do not open or only open a tiny bit which i find weird.you can usually tell what a hotel is like by looking at the staff and seeing if they are happy to be at work or if they are fed up, the guys at this hotel all seem pretty comfortable and relaxed and this pretty much sums up how i feel when i stay there.there is one thing that i would like to see added, i smoke, as do amany other people and there are no facilities to accommodate smoking. you can only stand in the street outside. personally i would like to sit and have a coffee and a cigarette somewhere.a smoking room would be even better.

David | United Kingdom

10

14/06/2016

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10
• Breakfast 10

EXCELLENT

Will definitely recommend it to my friends

keith | United Kingdom

8.3

06/06/2016

Average mark out of 10

• Cleaning 8
• Personal care 8
• Room comforts 8
• Location 10
• Hotel facilities 8
• Breakfast 8

KEITH TOMS

Friendly hotel,great location

Katarina | Finland

9.7

05/05/2016

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10
• Breakfast 8

ROOM 403 TOILET

The toilet did not flush properly. i really enjoyed your hotel, especially the friendliness.

Catherine | France

8.3

01/02/2016

Average mark out of 10

• Cleaning 8
• Personal care 8
• Room comforts 8
• Location 10
• Hotel facilities 8
• Breakfast 8

CATHERINE

A hotel with a great location and friendly staff !

Michael | United Kingdom

10

09/08/2015

Average mark out of 10

• Cleaning 10
• Personal care 10
• Room comforts 10
• Location 10
• Hotel facilities 10

WOULD RECOMMEND THE HOTEL TO ANYONE. KIND FRIENDLY PEOPLE.

Would recommend the hotel to anyone. very friendly and excellent service.